The job of a manager requires advanced knowledge in terms of human relations and leadership. However, knowing how to establish two-way communication is the basis for the employer and employees to have the same corporate vision. In other words, the manager will be bound by a code of ethics that will serve as a guideline.

What does the position of a manager within a company consist of?

Generally speaking, the manager's goal is to effectively manage communication between all levels of the company's hierarchy. To do this, he uses different strategies combining benevolence with different motivational techniques. He will thus establish an employee engagement, literally translated as "employee commitment", to understand the relationship between managers and staff. To achieve this, however, he will have to base his approach on preserving dignity, respecting others, setting an example, providing good advice, and observing unfailing discretion about the people concerned.

What communication techniques can you use to motivate your team?

To comply with the employee's commitment and easily reach his or her objective, the manager is obliged to find a way to get to know his or her target group better. The use of the " Process communication " of the psychologist Taibi Kahler is a good way to identify the expectations of the employees as much as possible to motivate them. It involves building strong relationships at work through presentations, meetings, videoconferences, etc. Then, he will simply have to observe the behavior of his interlocutor to adapt his speech accordingly. Finally, subtly sliding his expectations as a leader without offending others is necessary. Also, these interactions will have to be planned and take place in formal settings to go beyond simple conviviality.  

What are the mistakes you should not make as a manager?

Many managers are misled about the application of employee engagement. This is the case with the division of personnel caused by differences of opinion. Thus, the professional must be proactive despite the orders pre-established by his hierarchy without going against the objectives to be reached. One of the classic mistakes, however, is neglecting the development of the skills of the team as a whole. Also, the lack of contact or even absence of the manager has a considerable impact on his authority about his subordinates. Finally, in the absence of feedback from the said manager, the agents under his responsibility will remain ambiguous as to the final results.